Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you engage with kiravonesteon's budgeting education services.
Information We Collect
When you interact with our budgeting education platform, we collect information that helps us provide better learning experiences. This includes details you provide directly, such as your name, email address, and contact information when you register for our programs or request information about our courses.
We also gather technical information automatically through your use of our website. This includes your IP address, browser type, device information, and how you navigate through our educational content. This data helps us understand which budgeting topics resonate most with our students and where we can improve our teaching materials.
Learning Progress Data: We track your progress through our budgeting courses, including completed modules, quiz results, and time spent on different topics. This information helps us personalise your learning experience and identify areas where you might need additional support.
If you participate in our community forums or submit questions about personal finance topics, we collect and store these interactions to maintain the educational value of these discussions for all students.
How We Use Your Information
Your personal information serves several important purposes in delivering quality financial education. We use it to communicate with you about course updates, new educational resources, and important information about your enrolled programs.
The learning data we collect helps us customise your educational experience. If you're struggling with particular budgeting concepts, we might suggest additional resources or connect you with peer study groups covering similar topics.
- Processing your enrollment in budgeting courses and workshops
- Sending educational content and course-related communications
- Providing technical support and answering your questions
- Improving our curriculum based on student feedback and engagement patterns
- Maintaining the security and integrity of our educational platform
- Complying with legal obligations and Australian privacy regulations
We analyse aggregated, anonymous data to understand broader learning trends and improve our teaching methods. This might include identifying which budgeting strategies are most effective for different demographics or which course formats generate the best learning outcomes.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our educational services effectively. These partners include our learning management system providers, email communication platforms, and payment processors.
All third-party service providers are carefully vetted and required to maintain the same level of data protection that we uphold. They can only use your information for the specific services they provide to us and are contractually bound to protect your privacy.
Educational Partnerships: We occasionally partner with financial institutions and budgeting tool providers to offer enhanced learning resources. When we do, we'll always ask for your explicit consent before sharing any personal information.
In certain circumstances, we may be required to disclose personal information to comply with legal obligations, court orders, or to protect the rights and safety of our students and staff. We will always notify you of such disclosures unless prohibited by law.
Your Rights and Choices
Under Australian privacy law, you have several important rights regarding your personal information. Understanding these rights empowers you to maintain control over your data throughout your learning journey with us.
Access and Correction
You can request a copy of all personal information we hold about you. If any details are incorrect or outdated, you have the right to request corrections, and we'll update our records promptly.
Data Portability
You can request that we provide your learning progress data and course information in a portable format, allowing you to transfer your educational records if needed.
Marketing Communications
You can opt out of marketing emails at any time using the unsubscribe link in our communications. You'll still receive important course-related information and updates.
Account Deletion
You can request deletion of your account and associated personal information. We'll retain some records as required by law or for legitimate educational purposes.
To exercise any of these rights, simply contact our privacy team using the details below. We typically respond to privacy requests within 30 days and will keep you informed throughout the process.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and regular security audits to maintain the highest level of data protection.
Access to your personal information is strictly limited to authorised staff members who need it to provide educational services. All team members receive regular training on privacy protection and data handling best practices.
We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Course completion records and certificates are maintained for seven years to support your professional development needs. Learning progress data is typically retained for three years after course completion.
Data Backup and Recovery: We maintain secure backups of educational data to ensure continuity of service. These backups are encrypted and stored in secure Australian data centres with restricted access protocols.
International Data Transfers
While we primarily store and process your information within Australia, some of our educational technology providers operate servers in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your privacy.
We only transfer personal information to countries with adequate privacy protections or under specific contractual arrangements that maintain the same level of privacy protection you would expect under Australian law.
You'll be notified if we plan to transfer your personal information to new international destinations, and we'll always maintain transparency about where your data is processed and stored.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and provide personalised content. Essential cookies are necessary for basic website functionality, including maintaining your login status and course progress.
Analytics cookies help us understand how students interact with our educational content, which lessons are most effective, and where we can improve the user experience. You can adjust your browser settings to refuse cookies, though this may limit some website functionality.
We also use performance cookies to monitor website speed and reliability, ensuring optimal access to your budgeting courses and educational resources.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our educational services, legal requirements, or privacy best practices. When we make significant changes, we'll notify enrolled students via email and post updates on our website.
Minor clarifications or administrative updates may be made without individual notification, but we'll always maintain transparency about any changes that affect how we collect, use, or protect your personal information.
We encourage you to review this privacy policy periodically, especially before providing new personal information or enrolling in additional courses.
Privacy Questions and Concerns
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please don't hesitate to reach out.
Email: info@kiravonesteon.com
Phone: +61418893266
Mail: Privacy Officer, kiravonesteon
2 Caroline Place, Maitland NSW 2320, Australia
We're committed to addressing your privacy concerns promptly and transparently. Our privacy team typically responds to inquiries within two business days.